Refund Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
At Trip 2 Religious Destinations, we strive to provide a seamless experience for our customers booking pilgrimage packages, including Amarnath Yatra, Char Dham Yatra, Maa Vaishnodevi, Kailash Mansarovar Yatra, and Kashmir Tours. This Refund Policy outlines the terms and conditions governing refunds for cancellations and other scenarios. By using our services, you agree to the terms described below.
1. General Refund Terms
- Refunds are subject to the terms and conditions of the respective travel operators or service providers.
- As a third-party agent, Trip 2 Religious Destinations facilitates bookings and does not control the refund policies of service providers.
- Our service fees, including convenience charges, are non-refundable.
2. Eligibility for Refunds
You may be eligible for a refund in the following cases:
1. Cancellation by the Customer:
- Refund eligibility depends on the cancellation policy of the specific package or service provider.
- Cancellation requests must be submitted within the stipulated time frame outlined in the package details.
2. Cancellation by the Service Provider:
- If the service provider cancels the package (e.g., due to weather, government restrictions, or other unforeseen circumstances), refunds will be processed as per the provider's policy.
3. Errors in Booking:
- If there are errors in your booking caused by us or the service provider, we will assist in rectifying the issue. Refunds may be offered if the issue cannot be resolved.
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Cancellations made after the stipulated deadline outlined in the package terms.
- Failure to provide the necessary travel documents (e.g., ID proof, permits, or visas).
- No-shows or failure to board for travel itineraries.
- Dissatisfaction with services provided by the travel operators unless a breach of contract is proven.
4. Refund Process
1. Submitting a Refund Request:
2. Processing Time:
- Refund requests will be forwarded to the respective service providers for evaluation.
- Refunds will typically be processed within 7-21 business days, depending on the provider’s policy and payment method used.
3. Refund Method:
- Refunds will be issued to the original payment method used during booking (e.g., credit card, debit card, bank account).
5. Partial Refunds
In some cases, partial refunds may be applicable based on the time of cancellation or the policies of the service providers.
6. Changes or Modifications
If you wish to modify your booking instead of canceling, we will assist you in rescheduling your package as per the service provider's policies. Additional charges may apply.
Contact Us
If you have any questions about this Refund Policy, please contact us at: